Carpet Cleaning Melbourne

You feel like you made dozens of phone calls to carpet cleaning Melbourne companies. You've received about four quotes, twice as many answering machines, and a couple of disconnects when you ask about insurance. You're a little bit frustrated and you feel as thought you've wasted a lot of time. You don't have to do this each time you need your carpets cleaned. There is a much easier way. Here are three questions you can ask to see if the service is legitimate.

1. Ask if the Technicians Are Certified

This is very important. You'll want to know if they have completed a formal training course, such as those offered by the IICRC (Institute of Inspection Cleaning and Restoration Certification) or ACCI (Australian Carpet Cleaning Institute). A formal training course is important because upon completion, the technicians know how to properly care for your carpet.

2. Do You Provide a Written Guarantee?

If they have no written guarantee for their service, you need to go elsewhere. Otherwise, you have no recourse if the cleaning is not very effective. If possible, ask if they will fax it or email it to you so you can review their policy.

3. Ask Why You Should Choose Them to Clean Your Carpets

If they stumble around with an answer, you may want to try another company. This question helps eliminate the companies that may not be as competent as they should be and many of the less reputable companies will simply hang up the phone!

Once you finish with these questions and are satisfied with the answers, it's best to ask for someone to come out and give you a quote, as well. This will keep the company from raising the rates after they arrive because "your carpets are too dirty" or 'they will be too hard to clean". Be wary of the companies that try to sell you product after product or offer a ton of extra services, but only for a ton of extra money.

When it comes to your home, you want it clean. This includes your rugs and tile, as well. However, rug cleaning is not the same as carpet cleaning. In most cases, the materials in a rug are different from those in a carpet. You'll need someone who is experienced at cleaning rugs in order to avoid any damage. Here are some other frequently asked questions about rug cleaning and tile cleaning.

Will My Rugs Be Dry Immediately after Cleaning?

Your rugs may still be slightly damp after cleaning, but in no way should they be wet. You need a carpet cleaning company that has the right tools necessary to remove the water and the soap. This will ensure that a soapy residue is not left behind that can attract dirt. It's advised that you stay off your rugs for a couple of hours after cleaning to allow them to dry completely.

What Are the Steps for Tile Cleaning?

Most tile is cleaned with a special machine and special cleaning agent. This machine scrubs the tile and grout clean, but does so without scratching or harming the surface. There are some cleaning products that can also damage your tile. Make sure the tile cleaning company only uses cleaning products approved for the type of tile that you have.

The tile should be dry when the technician leaves. If you have ever walked across wet tile, you know how slippery it can be. If the technician leaves your tile wet, then you should dry it immediately and call the company to file a complaint.

A Few Final Thoughts

When it comes to your home, you simply can't be too careful. Make sure the company you hire is experienced, certified, and ready to complete the job correctly the first time. Why spend your money to hire someone who will do a substandard job and try to sell you expensive extras as well?

Steamy.com.au is a company that specializes in rug cleaning, tile cleaning, and carpet cleaning. Melbourne residents trust Steamys because of the high quality of work and the skilled technicians that are employed there. Take a few moments and see why you should call Steamys for your home's next carpet cleaning.