Sam Walton Quotes
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Sam Walton Quotes
Sam Walton Quotes
Sam Walton Quotes on Praise
Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They are absolutely free and worth a fortune.1 point
Sam Walton Quotes on Custome Satisfaction
The two most important words I ever wrote were on that first Wal-Mart sign, "Satisfaction Guaranteed". They're still up there, and they have made all the difference.1 point
Sam Walton Quotes on Customer Service
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.0 points
Sam Walton Quotes on Leadership
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.0 points
Sam Walton Quotes on Innovation
I have always been driven to buck the system, to innovate, to take things beyond where they've been.0 points
Sam Walton Quotes on Expectations
High expectations are the key to everything.0 points
Sam Walton Quotes on Retail Success
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stock-boys.0 points
Sam Walton Quotes on Appreciation
Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune.0 points
Sam Walton Quotes on Setting Goals
Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.0 points
Sam Walton Quotes on Sharing Information
Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.0 points
Sam Walton Quotes on Business Success
The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience.0 points
Sam Walton Quotes on Enthusiasm
Celebrate your successes. Find some humor in your failures. Don't take yourself so seriously. Loosen up, and everybody around you will loosen up. Have fun. Show enthusiasm - always.0 points
Sam Walton Quotes on Having Fun
Don't take yourself so seriously. Loosen up, and everybody around you will loosen up. Have fun.0 points
Sam Walton Quotes on Commitment
Commit to your business. Believe in it more than anybody else.0 points
Sam Walton Quotes on Doing Things Differently
Ignore the conventional wisdom. If everybody else is doing it one way, there's a good chance you can find your niche by going in exactly the opposite direction.0 points
Sam Walton Quotes on Work
If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you like a fever.0 points
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