[sas.answers @ Holland Numerics]

• Windows Vista, XP, 2000, NT, 9x and 3.1
  
• Windows NT, 2000, 2003 Server
  
• UNIX (including Solaris 10 64-bit), Linux
  
• MVS, OS/390, z/OS
  
• VAX/VMS, OpenVMS
  
• OS/2
  

Detailed answers can be supplied to you for your questions about the following SAS software components:

• Base SAS software (including macros, PROC SQL, PROC REPORT, PROC TABULATE, SAS ODBC Driver, DDE, Output Delivery System)
  
• SAS/ACCESS software (including DB2, Oracle, ODBC, PC File Formats/PC Files, Teradata)
  
• SAS/AF software (including Frame, OLE)
  
• SAS/CONNECT software
  
• SAS/GRAPH software (including Output Delivery System)
  
• SAS/STAT, SAS/ETS software
  
• Enterprise Guide software
  
• SAS Integration Technologies (including BI Server)
  

General answers can be supplied to you for your questions about the following SAS software components:

• Web Report, DI, IML, Forecast Studio software
  
• Enterprise Reporter software
  
• Enterprise Miner software
  
• IT Service Vision software
  
• SAS/ASSIST software
  
• SAS/EIS software
  
• SAS/FSP software
  
• SAS/IML software
  
• SAS/INSIGHT software
  
• SAS/IntrNet software
  
• SAS/MDDB server
  
• SAS/SHARE software
  

• You will pay £600 + VAT for your questions to be answered for 1 calendar month from the day your payment is received. Note that you will only need to pay VAT in the EU.
  
• You can specify up to 5 of your email addresses that can be used to send your questions, either directly or via the web site to sas.answers@hollandnumerics.com, but these must all be specified with your order to make sure your specified users can all start using the service immediately.
  
• Each of your questions should normally require no more than 1/2 hour
  to answer.
  
• Only 1 question from you in any of your emails is recommended, which ensures that the answers to all of your questions are never delayed unnecessarily.
  
• No limit is currently in force on how many of your questions can be
  asked in 1 calendar month.
  
• Your answer will be sent back to whichever of your email addresses was used to send your question.
  
• No data processing can be carried out for you. However, you can send a small sample dataset (<50kb) attached to your questions emailed directly, although not to your questions emailed via the web site.
  
• Every effort will be made to send an answer to your question back to
  you within 48 hours of receipt of that question.
  
• Unfortunately, Holland Numerics Limited cannot accept responsibility for any problem caused by the implementation or operation of your code that you have not thoroughly tested and approved.