With over 25 years of experience in the administrative support field, proprietor, Joni Hahn, brings skilled variety, exceptional service, and competent dependability to the table.

A member of the Romance Writers of America for eleven years, Joni is familiar with the intricacies of the publishing industry and has studied the craft of writing incessantly.

Joni has worked in such fields as banking, stock transfer, nursing home administration, non-profit foundations, general management, construction, sales, and engineering. She has also handled special events, private asset management, and company start-ups.

Having worked with high profile figures and senior management, confidentiality has been a staple in her career. Savvy Support Alternatives abides by the strictest confidentiality policy, instilling trust and eliminating worry for the client.

SSA uses the following popular software packages so compatibility is never an issue:

Microsoft Office 2003, including:
Word
Excel
Outlook
Publisher
Powerpoint
Access

Windows Movie Maker
Quicken
Quickbooks Pro 2008
Windows XP
Internet Explorer

We constantly explore new options, packages and updates as our client needs arise. This list is by no means limited!

Savvy Support Alternatives offers a wide variety of services such as:

AUTHOR SERVICES

Virtual Book Tours
Video Book Teasers
eNewsletters
Organize Live Events
Inventory/Organize Source Documents
Do Audience Research
Fact Check Information
Obtain Permissions for Quotes, Interviews, etc.
Coordinate Peer & Audience Reviews Research Potential Publishers
Do a Competitive Analysis
Prepare/Type Manuscript for Submission
Coordinate Self-Publishing Process
Obtain Testimonial Requests
Apply for ISBN/LCCN
Proofreading
Copyright Registration
Send out Advance Copies of Book for Review
Exploit Amazon.com book page and Launch Bestseller Campaign
Track Book Sales

GENERAL BUSINESS SERVICES

Document Planning, Design, and Preparation
Proofreading and Formatting
Database Creation and Maintenance
Data Entry
Spreadsheet Construction and Preservation
Sending/Receiving Faxes
Event Planning
Travel Arrangements
Calendar Maintenance and Setting Appointments
Mass Mailing Coordination
Construction of Marketing Packages
Newsletters
Research
Organization
eNewsletters

It's hard to list all of the alternatives available. If you don't see a needed administrative service listed here, email us! info@savvysa.com

"Savvy Support Alternatives is a find for any working writer. When I hired Joni Hahn, I wanted someone to help me establish a web presence. What I got was exactly that and more. Joni hit the ground running and within two weeks had an amazing virtual tour set up for me. She has energy, enthusiam and mountains of patience with novice questions. I couldn't be more satisifed or more impressed than I am. I only hope that once the business is established, she still has time for me. Many thanks go out to her and her company."
Kathryn Shay, award-winning Berkley Sensation and Harlequin SuperRomance author

As a member of the International Virtual Assistants Association, Joni Hahn, DBA Savvy Support Alternatives, abides by the following code of ethics:

SSA shall always exercise integrity, honesty and diligence in carrying out professional duties and responsibilities.

SSA shall safeguard the interests of colleagues and clients, and shall not knowingly be a party to any illegal or unethical activity.

SSA shall enter into no agreement nor undertake any activity which may be in conflict or give the appearance of conflict with the legitimate interest of a client, or that would prejudice our capacity to perform professional duties.

SSA shall protect any confidential information obtained in the performance of duties, and shall not use such information for personal gain nor in a manner that would be detrimental to our client or any other party.

SSA shall continually ensure the currency of the knowledge, skills and technical competencies required to perform professional activities.

SSA shall refrain from conduct or action which would detract from the reputation of the IVAA or the profession of Virtual Assistance as a whole.

SSA shall be mindful at all times of our responsibilities as a professional toward the community at large.