ServInt Review 2012

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ServInt Review 2012

My full review of being a new ServInt VPS web hosting customer: this review takes you through the entire research, membership & experience.

This review is for anyone who was considering ServInt as a web host, and couldn't find any reviews from people who were actual paying customers.

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Tthis ServInt review is anyone looking for a VPS who has a budget of at least $600/year. ServInt upgraded their services free of charge last year in 2011: the review reflects these service upgrades.

This ServInt review is a product of spending a good week or so researching VPS hosts, taking detailed notes and coming up with a list of the top 5 VPS services that kept being mentioned in the message board posts I've read on several popular web hosting forums.

Before going with ServInt VPS, I previously had a reseller plan with HostGator, and then a dedicated plan with Cheetaweb. My main reason for switching was due to the fact that dedicated hosting was simply too expensive and I was only using a small fraction of my server's resources, making a VPS the best 'middle point' of shared & dedicated.

A Little Bit About ServInt

Standard features with all ServInt VPS accounts

ServInt is a Virginia-based company founded in 1995 as one of the first public web hosting companies on the internet to offer dedicated web hosting. Today, they offer self-managed, VPS and dedicated hosting in 60 countries. ServInt offers standard services including CentOS with cPanel, unlimited domains & accounts, hardware RAID 10, free daily off-server backups and 24-hour support.

Considering ServInt

Why I Wound Up Choosing ServInt

What my VPS research concluded with

I needed a VPS hosting provider that could handle sites ranging from high-bandwidth video sites to small-scale affiliate sites. These were the biggest qualities that ultimately led me to go with ServInt, as compared to their competitors:
  • ServInt's lowest tier plan has a generous 768 MB RAM.
  • The standard 1 TB transfer limit is a lot of bandwidth to play with!
  • ServInt's $49/mo plan (or about $540/year, including the instant discount for paying annually) was simply the most economical deal. It also included cPanel, which most VPS hosts seem to tag on a big monthly fee for. The performance and features compared to this cost even outweighed what I was paying for a dedicated server.
  • ServInt's customer service got sparkling reviews on every web hosting forum I've visited. There were so many of these customer reviews that I took them to heart.
  • ServInt has been around since 1995. I like web hosting companies that are secure and aren't going anywhere. I would only trust a web host that *only* does web hosting, instead of some company offering it as a side-dish to some other service, like domain registration... and that's what ServInt has always been solely a web host.

My Server Usage

About The Sites I Host at ServInt

Why "shared hosting" just didn't cut it

The practicality of shared hosting was no longer an option for the sites I run, which include about a dozen affiliate-based and standard business websites and one video site that uses up to 30 GB of transfer per month. Just that one site practically roasted my shared account. I later moved it to dedicated, which became overkill -- and that's why VPS is such a good median. Below is a screenshot of my bandwidth usage in Dec. 2011:
ServInt bandwidth usage

...and my Service Status screen: notably with memory usage and server load stats:

ServInt Service Status

ServInt's "Essential VPS" Plan

The lowest VPS tier

Regardless of what web host you go with, it's *highly* advisable to start off small and expand only when needed, simply for budget-saving purposes! When I signed up with ServInt, I went with their lowest pricing tier - ServInt Essential VPS: a $49/mo plan with 60 GB storage, 1 TB monthly transfer and 768 MB RAM.

Why Start Small?
It's all about cost. Before migrating to ServInt, I spent around $2,200/year on shared hosting and only used about a fifth of my server's resources...it simply made no sense to continue on that path. Even after migrating my sites over to a starter VPS account, I noticed that the VPS also had more resources than I'd ever need!

Think about this for your sites and needs. Unless you're hosting a gigantic site that gets a monumental amount of traffic (my largest site only gets about 1,200 unique visitors per day, and that's small by web standards), a VPS will have more than enough resources for you.

About Resources
The disk space and bandwidth limitations offered by the Essential VPS are more than enough for the 17 sites I'm managing on the server. Currently, I'm using about 36% memory, 23% disk space usage and 55 GB transfer (out of 1 TB).

How to Estimate Your Usage
The way I estimated how much I'd need from a server is by simply adding up basic numbers and doing an average. For instance -- add up your bandwidth usage for all 12 months, divide it by 12, and you'll get a roundabout figure of usage. Compare it to service plans and see which one you'll have to fall under. If you ever need more resources, ServInt offers a simple upgrade to the next tier.

ServInt Support

ServInt has always been reviewed for their excellent customer support. I got a glimpse of it after needing a few odds & ends resolved on my server. In fact, their customer service is probably amongst the fastest and best I've ever received for any service I've ever paid for in my life, and that's no exaggeration.

Customer Support Response Time
Each time, my problem was resolved within 10-15 minutes (no longer than a half hour)...and that goes to show the company's dedication to their customers, at least in my eyes. Below is a typical example of the response time of ServInt's customer support -- check out the time my question was asked (11:19 PM), and the time it took them to resolve everything (11:23 PM):
ServInt Support

ServInt Customer Portal Review


ServInt's customer portal is a back-end resource, aside from cPanel, where you can get advanced information about your server, change record information, add admin contacts, submit support tickets and read resources for server maintenance. Here's a run-down of several customer portal features:

  • My Account: Lists all account contacts. This is where you would add your alternate server administrators (your business partners or whoever else has access to the server on an admin level).

  • My Servers: Here, you can upgrade or downgrade your hosting plan, order add-ons, view server graphs and read tutorials on how to manage a server or read its graphs.

  • Support: Submit a ticket if you have an issue or question about your server. This section will chronicle a list of all support tickets during your time as a customer, in case you need to re-read them.

ServInt Customer Portal

ServInt Pricing

Registering a VPS Account with ServInt

Price Breaks
If you decide to go with ServInt, it's worth your while to pay for an entire year of hosting rather than to pay by month, simply for the price break. For instance, ServInt gives a 5% discount for paying 6 months at a time, and 10% for a year at a time.

Control Panel & Operating System Choices
You're able to select between cPanel, Plesk or nothing at all. There's no reason to select no control panel, unless you're a hardcore Linux fan. Most of us go with cPanel for its ease of use. cPanel is updated automatically by ServInt, you'll never have to do it yourself (yet another benefit my previous webhost never gave me). Your operating system for cPanel will be the latest version of Centos.

Software Options
Fantastico DeLuxe ($12/annual fee), RVSkin ($20/annual fee) and ClientExec ($2/monthly) are available options that you can choose from now or at any time after getting a ServInt VPS account.

Server Login Information
You'll be able to name your server (typically, vps.mydomain.com) which should preferably be named with your business's domain name (if you're an LLC owner) or a site that you consider to be your main site. All of the site accounts you create on your server from this point on will have the nameserver settings of the domain name you choose, here.

ServInt Promo Codes

Try a promotional code before check-out! While coupon codes are continually activated and deactivated by the company, it never hurts to try one out and see if it will shave an amount off of your final bill:

50% off of 1st month (any plan)

WELCOME




50% off of 1st month (VPS/SuperVPS)

TALK




50% off of 1st month of SuperVPS

WHTRETURN09




+10 free days of hosting for 1st mo.

WHOISHOSTINGTHIS



In conclusion: throughout all of the research I've done on VPS hosting, ServInt continued to show an edge over its competitors with their package offerings, pricing, up-time, customer support and overall integrity. Look toward an "Essential VPS" account with ServInt for any portfolio of websites that can no longer handle being hosted on a shared account. There simply isn't a better deal for a low-cost VPS, and ServInt continues to be a comfortable and secure choice for the sites I manage.







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Pixelrage

Hi, I'm Mark, and I go by the screenname "Pixelrage" - thanks so much for checking out my work here on Squidoo! If you need to get in touch with me,... more »

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