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These are some of the resources we use as a small business to compete successfully in the highly competitive conferencing and collaboration industry. We find great people, turn them loose with a clear mandate to make customers happy, give them the tools a

1 - I can do better 2 - Jury's out 3 - Pretty darn good 4 - Splendiferous 5 - Awesometastic (by 0 people)   Your rating: 1 - I can do better 2 - Jury's out 3 - Pretty darn good 4 - Splendiferous 5 - Awesometastic

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I'm CEO of Conference Calls Unlimited. We've successfully competed against national brands with innovative marketing programs that  first created employee evangelists and then customer evangelists. Our story's been spread using non-traditional marketing and PR resources including  blogs, podcasts and wikis.

Our company's success has been profiled in 4 books including:

 Testify: How Remarkable Companies are Creating Customer Evangelists by Ben McConnell and Jackie Huba,

The Corporate Blogging Book by Debbie Weil,

Clear Blogging by Bob Walsh

The New Rules of Marketing & PR by David Meerman Scott

This success has allowed me to be a panel presenter at 2 WOMMA (Word-of-Mouth Marketing Association) WOMBAT events and the New Communications Forum-2007 in Las Vegas.

Read what the customers of Conference Calls Unlimited say about their efforts to create customer evangelists.

The result: Conference Calls Unlimited has continued to see growth in customer accounts, revenues and cash-flows over the past 6 years despite industry prices dropping by over 70% on new and existing accounts.

 

Main Blog for CEO of Conference Calls Unlimited 

This is the blog I write as CEO for Conference Calls Unlimited

This is our company's main blog. I add content to it nearly daily. It's a marketing tool, a whiteboard, a networking tool, a writing tool and a great tool for SEO, word-of-mouth and viral marketing.

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Business Life 

My Blog at Duct Tape Marketing

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Company Newsletter Blog 

This is the blog for one of the conversations we have with our customers.

Find some of the tips for small businesses and other resources we make available for our customers.

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Conference Call Best Practices 

Tips for making the best conference calls

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My Blipfoto account 

BlipFoto is a great community of photographers of all skill levels.

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Conference Calls on YouTube 

Videos Tips on Conference Calling

We use these videos to help illustrate a tip on how to create better conference calls for you and your organization.

Working From Home on a Conference Call

Runtime: 5:48
2125 views
4 Comments:


Manifesting Boardrooms & Conference Calls

Runtime: 2:16
892 views
3 Comments:


Kids on a Conference Call

Runtime: 0:52
1647 views
0 Comments:

Favorite Branding and Marketing Sites 

A list of my favorite blogs on Marketing and Branding

Yahoo Small Business Web Hosting

A great resource for Yahoo Small Business Web Host more...1 point

Church of the Customer Blog

The temple, the church triumphant, the cathedral, more...0 points

Seth's Blog

Seth Godin's riffs on marketing, respect, and the more...0 points

Small Business Articles from Duct Tape Marketing

Small business articles, ideas, tips, and strategi more...0 points

Good Experience Blog - customer experience, user experience

It's a great blog focused on real-life, real-world more...0 points

Lip-Sticking

Marketing to Women Online: Yvonne's blog where I d more...0 points

Own Your Brand!

Mike Wagner and the White Rabbit Group serve clien more...0 points

Made to Stick

Blog by Dan and Chip Heath, authors of Made to St more...0 points

My friend flickr 

Great Stuff on Amazon 

The Dip: A Little Book That Teaches You When to Quit (and When to Stick)

Amazon Price: $10.15 (as of 07/20/2008)

Made to Stick: Why Some Ideas Survive and Others Die

Amazon Price: $16.50 (as of 07/20/2008)

New Guestbook 

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Zane

About Zane

Besides being the CEO of a small company competing worldwide in the heavily competitive industry of telecommunications...I'm married, live in a small town in Iowa, with 2 cats and a dog, am trying to get back into shape for running a marathon in 2008. (I've completed 2 so far...) I'd love to resume overseas travel, get bored easily, read voraciously...and am bald.

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