The Use And Misuse Of The SPOT Satellite Messenger

1 - I can do better 2 - Jury's out 3 - Pretty darn good 4 - Splendiferous 5 - Awesometastic by 5 people | Log in to rate

Ranked #727 in Tech & Geek, #17,566 overall

A One-Way Call For Help

Imagine someone calling 9-1-1 from a remote area of Grand Canyon because the water they filtered tastes kind of salty, setting in motion a risky rescue operation. Or what about making the call because your backpacking guide is making strange noises in his sleep ... without even trying to wake him first.

Sound silly? Maybe so, but these things really did happen, not with a cell phone with two-way communication but with a SPOT Satellite Messenger.

By the same token, legitimately lost, stranded, and injured people have used the SPOT Messenger to contact Search and Rescue teams, and lives have been saved.

Here, I'll tell you a little about the SPOT and how it works, and how the technology has been used and misused in the backcountry. And then I'd like for you to tell me what you think of this technology, whether you've used it or not.

I should be clear that I do not own a SPOT Satellite Messenger, nor have I used one. My connection to this subject and technology is that I'm a Search and Rescue volunteer. I do have friends and SAR teammates who own the SPOT, about which I've had some discussion with them.

The SPOT Satellite Messenger 

What It Is And How It Works

The SPOT Satellite Messenger is basically a portable GPS device that can send pre-programmed, outgoing messages and its current coordinates to the user's family and friends and to emergency responders if necessary.

The SPOT operates on the same satellite system that all GPS units use, not on the cell phone system. So this device can work in areas where there is no cell phone reception.

The SPOT cannot receive messages, and the user can't customize the messages it sends while in the field.

The SPOT is supposed to operate anywhere in the world--that is, anywhere it has a line-of-sight to a Globalstar satellite. The device will repeat emergency messages at preset intervals until the user cancels the emergency, turns off the device, or the batteries run out.

The SPOT can send different types of messages. These messages are sent to e-mail addresses specified by the account-holder, with the option of sending SMS messages within the United States. The text of the messages can be customized by the user but, as I said, cannot be changed while in the field. This means, the user can't send details about an emergency or "help needed" situation.

But the SPOT device CAN:

  • Transmit a location message to predetermined contacts, such as family members and friends (aka "checking in"). This allows the user to keep contacts up to date on the user's progress and coordinates at the time of the manual check-in.

  • Request help from predetermined contacts. This function is a pre-set, non-emergency message. This may be used when, for example, someone is stranded for some reason but not in distress and not injured.

  • Alert 911 to dispatch emergency Search and Rescue responders to the device's location. Pressing the recessed 911 button sends this message to the GEOS Emergency Response Center in Houston, Texas, which then contacts the appropriate local SAR organization.

  • Automatically track the device's progress, periodically transmitting and saving its location to view on Google Maps. This requires the account holder to have purchased the optional continuous tracking subscription.

See what a SPOT e-mail or SMS notification looks like on FindMeSpot.com.

An optional insurance plan--around $8 per year--covers private search and rescue costs, such as helicopter extraction, up to $100,000. (Keep in mind that the vast majority of Search and Rescue teams in the United States do NOT charge for their assistance. It's usually only private medical transport helicopter companies that charge.)

SPOT Personal Tracker

Amazon Price: $99.95 (as of 11/26/2009)Buy Now
List Price: $99.99

The 7.4-ounce Spot requires two AA lithium batteries and has a battery life of up to one year in standby mode, 14 days in SpotCasting mode, or 7 days in 911 mode. It's also water resistant in up to 1 meter of water for 30 minutes.

In addition to buying the SPOT, a service plan is required. As of January 2009, a one-year service plan is about $100. The tracking function can be purchased for another $50 per year, and Roadside Assistance can also be purchased for $29 a year.

A Video About The Spot Messenger 

A very positive overview of the device

powered by Youtube

Do You Carry A SPOT? 

Loading poll. Please Wait...

Read SPOT 911 Activation Stories

Two about the downside of SPOT use (or misuse rather) and two stories of legitimate calls for help.

SPOT 911 Activation Story: Tanner Trail, Grand Canyon National Park 

At 1:30 a.m. on September 2nd, 2009, the GEOS Emergency Response Center in Houston, Texas, notified Grand Canyon dispatch that a SPOT 911 activation had been received from the Park. The coordinates transmitted by the device placed it along the Tanner Trail, about three miles from the trailhead on the rim. The Tanner Trail has very little shade and no water for its entire nine miles to the Colorado River.

Investigation revealed that the registered owner of the SPOT was on a trip with a permit-holder who had extensive hiking experience in Grand Canyon. At dawn, a Park ranger started down the trail just before an NPS helicopter was launched with additional personnel. The ranger on foot arrived on the scene to find three people asleep in their tents and no one in need of assistance.

One of the three hikers, on her first backcountry trip into the Canyon, said she'd become worried during the night when her group ran out of water and she then heard what she described as "odd respiratory noises" coming from the group leader while he slept. At that point, the hiker decided that the group was in trouble and activated her SPOT messenger device. The she immediately went back to sleep without letting her hiking companions know what she'd done and without ever attempting to wake the leader.

Upon finding out about the SPOT 911 activation, the group decided to forgo the rest of their planned hike and return to the rim. After interviewing the hikers, the Park decided not to take any further action.

Photo Credit: Wikimedia Commons / GNU Free Documentation License

SPOT 911 Activation Story: Royal Arch Loop, Grand Canyon National Park 

On the evening of September 23rd, 2009, Grand Canyon Park rangers began a search for hikers on the remote Royal Arch Loop, who activated their rented SPOT satellite tracking device. The GEOS Emergency Response Center in Houston reported that someone in the group of four - two men and their two teenage sons - had pressed the SPOT's "Help" button.

Due to darkness and the remoteness of the location indicated by the SPOT coordinates, rangers were unable to reach them by helicopter until the next morning. When the hikers were located, they'd moved about a mile and a half to a water source. They declined rescue, since they'd activated the device due to their lack of water.

Later that same evening, the same SPOT device was activated, this time using the "911" button. The coordinates placed them less than a quarter mile from the location where the searchers had found them that morning. But again, darkness prevented a response by a Park helicopter, so an Arizona DPS helicopter whose crew used night vision goggles was brought in. When the group was found, they said they were concerned about possible dehydration because the water they'd found tasted salty. The helicopter crew turned down the group's request for a night evacuation but did give them water before they left.

The next morning, another SPOT "help" activation came in from the same group. This third time, they were flown out by Park helicopter, and all four refused medical assessment or treatment.

Apparently, the group's leader had hiked once before in Grand Canyon, but the other adult had no Grand Canyon hiking experience and very little backpacking experience in general. When asked what they would have done without the SPOT device, the leader said,"We would have never attempted this hike."

The group leader was issued a citation by the Park for creating a hazardous condition.

Photo Credit: Wikimedia Commons / GNU Free Documentation License

SPOT 911 Activation Story: Prince George, British Colombia 

On October 17th, 2009, a thousand-pound boulder fell on a man in a cave. The other members of his group were able to get him out from under the boulder and activated the SPOT device that had been set at the entrance to the cave. Search and Rescue then sent two helicopters to the scene, and the five rescuers aboard began working on extricating the injured man to the surface. This took three hours to accomplish.

In the meantime, a ground unit was hiking in to the scene to help carry the victim out. It was 4 a.m. the next morning before they were able to get him to a place where he could be hoisted out. In all, about 60 rescuers--all but four being volunteers--were involved, some of whom sustained minor injuries during the mission.

The victim was said to have 7 fractured ribs on the right side of his chest and 3 on the left, a fractured left clavicle, a fractured right clavicle, and crushed fingers on his left hand.

Photo Credit: Wikimedia Commons / GNU Free Documentation License
**This is not the actual cave.**

Article:

Rescuer Shares Story of Dramatic Rescue From Fang Mountain
from Opinion 250 News, Inc.

SPOT 911 Activation Story: Ozark National Forest, Arkansas 

In October, 2009, a 49 year-old photographer who fell 30 feet from the top of a waterfall used his SPOT Satellite Messenger 911 button to call for help. Dozens of mostly volunteer rescuers took 20 hours to reach the man and then bring him up a mountain to a cemetery, where a vehicle met them. The injured photographer was then transported to a clearing where a helicopter could land and take him for treatment of numerous broken bones.

Article:

Injured Man Carried 4 Miles Out Of Forest (after SPOT 911 activation)
from HarrisonDaily.com

An Interview On NPR About GPS Tracking Devices Like SPOT 

with Matt Scharper, Search and Rescue operations coordinator for the state of California

Quotes from Matt Scharper:

"[T]hat's the unfortunate thing about these devices because the concept itself is absolutely great. The problem is that people are taking chances, people are taking risks that they wouldn't normally take had they not had these devices on their person."

"[W]hen they push the help button or the 911 button - we have no idea what the emergency is, and it's just like a 911 hang-up call. We don't know what it is, so we're vested with a response to get in there, see what the problem is and take care of it."

Read the full interview from NPR's All Things Considered with Robert Siegel on NPR.org.

What Do You Think Of The SPOT? 

Does it do more harm than good?

Pick a side and share your opinions here. (You don't have to be a member of Squidoo to comment.)

Do you think the SPOT encourages people to do things they aren't prepared for?

Loading Fetching blurbs now... please stand by

I think the benefits of the SPOT outweigh any misuse or additional risk-taking that might occur.

Snoz says:

I am a hunter in New Zealand that spends many nights away from home. My major reason for getting SPOT over a PLB was to let family know that I am okay. If I did not have the device - I would still be doing my main activity regardless. It is comforting knowing that the device is available if needed - although if anything major did happen, the device probably would not work in the dense bush in New Zealand. I need to find large clearings now to send out ok messages.

Ramkitten says:

After thinking about this a bit, I have to agree, Hikenazi. If even one life is saved by using this technology, that's a great thing. Hopefully, through education and news stories about the misuse of SPOT, more people will realize what goes into a SAR response and fewer will use the 9-1-1 button inappropriately.

hikenazi says:

as a sar volunteer, we see people who take uneccessary risks without the SPOT involved. Most of the people we rescue are ill prepared or equipmently challenged, ie., wrong apparel, shoes, not enough water. We have a couple of SPOT rescues and they were warranted. People overestimate their capabilities constantly. Anything to make them easier to find is a great thing.

I think the SPOT technology too often causes people to take risks they wouldn't otherwise take and endangers rescue personnel unnecessarily.

 

Article:

The SPOT Messenger And Personal Locator Beacons
a comparison by
the Desert Explorer

A risky short-haul rescue

 

If you thought this article was worthwhile reading, then you can share it here....

Add this to your lens »

Bookmark and Share

Comments? Share Them Here 

submit
  • Reply
    sandyspider sandyspider Nov 4, 2009 @ 1:20 pm
    Great information.
  • Reply
    both sides both sides Oct 29, 2009 @ 1:28 pm
    I can see the value of these devices. I have considered using one for my last trip into the remote desert. There are certain risks which could be deadly in the remote wilderness, especially if one is alone. As mentioned, the rattlesnake bite could be deadly. Broken leg from a simple fall. these are real risks that in the past were simply accepted. As I get older and have a family, I see the value of having this safety device. There is a simple way to limit the abuse. If you make a call for a non-lifethreatening emergency then you are financially responsible for the incident. If you make a "false report" then it is punishable just like calling 911 because Mcdonalds is out of Mcnuggets.
  • Reply
    Desert Explorer Desert Explorer Oct 29, 2009 @ 10:57 am
    I just updated my webpage (www.desertexplorer.us) and blogged about rattlesnake bites, after talking to a doctor at the Poison Control Center about treatment. He said that the only way to insure surviving a bite is to get medical help. And in the middle of no where, alone, that would entail a PLB or Sat phone. I have never considered one before this but I'm thinking about it now. Activating a PLB is serious, and should be treated that way. It is unfortunate that they are being abused. Aside from the risk and cost involved in rescue, I do not want to see rescue helicopters and vehicles crashing through the desert to "rescue" people with a broken pack strap or a blister. And it appears this is what it has come to. The abusers should be charged- financially at least, and possible criminally- false reporting perhaps? This unfortunately is the only way to remedy the situation.
  • Reply
    partybuzz partybuzz Oct 29, 2009 @ 8:33 am
    Interesting lens. It's a shame, but people will misuse anything. I think if a rescue team is called out for a non-emergency, the people who called should be made to leave anyway or fined. They could state that on the device. That's probably not doable, but...just my thoughts.
  • Reply
    mysticmama mysticmama Oct 28, 2009 @ 4:02 pm
    Great info!
  • Load More

Like This Lens? 



If you would like to rate this lens, then you can do so here (Squidoo members only)

Add this to your lens »

A Bit About Me 

Lensmaster Ramkitten has been a member since December 7 2008, has rated 2,169 lenses, favorited 194, and has created 109 lenses from scratch. This member's top-ranked page is "100 Things I'm Thankful For". See all my lenses

My Bio



I'm glad you've stopped by! So what's with the Ramkitten thing, you ask? Well, that's my trail name in the long-distance backpacking community (and now just about everywhere else), but you can call me Deb if you'd like.

Hiking the Appalachian Trail was the greatest experience of my life, and I have plans for more long-distance treks in the future. That's me in the photo, celebrating at the official end of the A.T., excited about the accomplishment, looking forward to being home again, but a little sad inside, too, because an amazing journey has come to an end. That was in 2000 but feels like yesterday, as I remember everything in such detail. That's often how it is when you're moving through life at no more than 3 miles per hour along the simplicity of a trail.

Anyhow, I'm originally from Rhode Island but now live in Flagstaff, Arizona with my mustached man, Steve, and beloved pooch, Sassafrass Tea (or Sassy, for short). I'm a Search & Rescue volunteer (love it!) and a writer of both fiction and non-. In late 2008, I began working on my own internet-based business, selling pre-equipped 24-hour packs for hikers and other outdoorsy folks. And, as a 40th birthday gift to myself, I quit my "real job" in favor of doing things I truly enjoy on a full-time basis.

Check out these great lenses...

lens image
100 Things I'm Thankful For
Lensmaster LittleIsMore (aka Claudette Mitchell) started a thread in the SquidU forums titled, "What are you thankful for?"  She wrote:   Although I knew how important it was to be thankful, I only learned a few years ago the sign... view lens
lens image
Becoming a Search and Rescue Volunteer
Are you intrigued by stories about wilderness rescues and searches for missing hikers or mountain climbers? If so, perhaps becoming a Search and Rescue--often referred to as "SAR"--volunteer might just be for you. I've enjoyed and bene... view lens
lens image
Hiking My Way to a Novel
On September 25th, 2000, I completed a six-month journey from one end of the Appalachian Trail to the other, a 2,200-mile walk from Georgia to Maine otherwise known as a thru-hike. Along the way, I embarked on another type of journey, a creative adve... view lens
lens image
Ramkitten's Lensography
Some people laugh at my nickname, but, me, I'm proud of it. And it makes me smile too. Why? Because it reminds me of special times and adventures. The name originated on RamCat Farm in southwestern Pennsylvania, where Steve and I lived and worke... view lens
lens image
A Man Called "Screamer"
Standing thirty feet away or thirty inches, he spoke in the same loud voice. That's why we called him Screamer. "We" were hikers on the Appalachian Trail. Each year, millions of people use those 2,174 miles of footpath extending from Georgia to Main... view lens

by Ramkitten



I'm glad you've stopped by! So what's with the Ramkitten thing, you ask? Well, that's my trail name in the long-distance backpacking community (and... (more)

Explore related pages

Create a Lens!