The Use And Misuse Of The SPOT Satellite Messenger

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SPOT: A One-Way Call For Help

Imagine someone calling 9-1-1 from a remote area of the Grand Canyon because the water they filtered tastes kind of salty, setting in motion a risky rescue operation.

Or what about placing the emergency call because your guide is making strange noises in his sleep ... without even trying to wake him first?

Sound ridiculous? Maybe so, but these things really did happen, not with a cell phone with two-way communication but with a SPOT Satellite Messenger.

By the same token, legitimately lost, stranded, and injured people have used the SPOT Messenger to contact Search and Rescue teams, and lives have been saved.

Here, I'll tell you a little about the SPOT and how it works, and how the technology has been used and misused in the backcountry. And then I'd like for you to tell me what you think of this technology, whether you've used it or not.

I should be clear that I do not own a SPOT Satellite Messenger, nor have I used one. My connection to this subject and technology is that I'm a Search and Rescue volunteer. I do have friends and SAR teammates who own the SPOT, about which I've had some discussion with them.

The SPOT Satellite Messenger

What It Is And How It Works

The SPOT Satellite Messenger is basically a portable GPS device that can send pre-programmed, outgoing messages and its current coordinates to the user's family and friends and to emergency responders if necessary.

The SPOT operates on the same satellite system that all GPS units use, not on the cell phone system. So this device can work in areas where there is no cell phone reception.

The SPOT cannot receive messages, and the user can't customize the messages it sends while in the field.

The SPOT is supposed to operate anywhere in the world -- that is, anywhere it has a line-of-sight to a Globalstar satellite. The device will repeat emergency messages at pre-set intervals until the user cancels the emergency, turns off the device, or the batteries run out.

The SPOT can send different types of messages. These messages are sent to e-mail addresses specified by the account-holder, with the option of sending SMS messages within the United States. The text of the messages can be customized by the user but, as I said, cannot be changed while in the field. This means, the user can't send details about an emergency or "help needed" situation. (Added 1/11/10: See below the new technology on the market which works with the SPOT to allow for customized text messages to be sent from the user to family, friends and SAR.)

But the SPOT device CAN:

  • Transmit a location message to predetermined contacts, such as family members and friends (aka "checking in"). This allows the user to keep contacts up to date on the user's progress and coordinates at the time of the manual check-in.

  • Request help from predetermined contacts. This function is a pre-set, non-emergency message. This may be used when, for example, someone is stranded for some reason but not in distress and not injured.

  • Alert 911 to dispatch emergency Search and Rescue responders to the device's location. Pressing the recessed 911 button sends this message to the GEOS Emergency Response Center in Houston, Texas, which then contacts the appropriate local SAR organization.

  • Automatically track the device's progress, periodically transmitting and saving its location to view on Google Maps. This requires the account holder to have purchased the optional continuous tracking subscription.

See what a SPOT e-mail or SMS notification looks like on FindMeSpot.com.

The International Emergency Rescue Coordination Center (IERCC) is an independent operation from SPOT. SPOT contracts with IERCC to provide the emergency alerting services. SPOT is owned by GlobalStar and the IERCC is owned by the GEOS Alliance. IERCC provides alerting services for other devices in addition to SPOT.


An optional insurance plan -- around $8 per year -- covers private search and rescue costs, such as helicopter extraction, up to $100,000. (Keep in mind that the vast majority of Search and Rescue teams in the United States do NOT charge for their assistance. It's usually only private medical transport helicopter companies that charge.)

SPOT Satellite GPS Messenger unit

Price: $145.00 & this item ships for free with Super Saver Shipping.

The 7.4-ounce Spot requires two AA lithium batteries and has a battery life of up to one year in standby mode, 14 days in SpotCasting mode, or 7 days in 911 mode. It's also water resistant in up to 1 meter of water for 30 minutes.

In addition to buying the SPOT, a service plan is required. As of January 2009, a one-year service plan is about $100. The tracking function can be purchased for another $50 per year, and Roadside Assistance can also be purchased for $29 a year.

A Video About The Spot Messenger

A very positive overview of the device

powered by Youtube

Do You Carry A SPOT?

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Read SPOT 911 Activation Stories

Two about the downside of SPOT use (or misuse rather) and two stories of legitimate calls for help.

SPOT 911 Activation Story: Tanner Trail, Grand Canyon National Park

The SPOT Satellite Messenger in Grand Canyon National ParkAt 1:30 a.m. on September 2nd, 2009, the GEOS Emergency Response Center in Houston, Texas, notified Grand Canyon dispatch that a SPOT 911 activation had been received from the Park. The coordinates transmitted by the device placed it along the Tanner Trail, about three miles from the trailhead on the rim. The Tanner Trail has very little shade and no water for its entire nine miles to the Colorado River.

Investigation revealed that the registered owner of the SPOT was on a trip with a permit-holder who had extensive hiking experience in Grand Canyon. At dawn, a Park ranger started down the trail just before an NPS helicopter was launched with additional personnel. The ranger on foot arrived on the scene to find three people asleep in their tents and no one in need of assistance.

One of the three hikers, on her first backcountry trip into the Canyon, said she'd become worried during the night when her group ran out of water and she then heard what she described as "odd respiratory noises" coming from the group leader while he slept. At that point, the hiker decided that the group was in trouble and activated her SPOT messenger device. The she immediately went back to sleep without letting her hiking companions know what she'd done and without ever attempting to wake the leader.

Upon finding out about the SPOT 911 activation, the group decided to forgo the rest of their planned hike and return to the rim. After interviewing the hikers, the Park decided not to take any further action.

Photo Credit: Wikimedia Commons / GNU License

SPOT 911 Activation Story: Royal Arch Loop, Grand Canyon National Park

The SPOT Satellite Messenger in Grand Canyon National ParkOn the evening of September 23rd, 2009, Grand Canyon Park rangers began a search for hikers on the remote Royal Arch Loop, who activated their rented SPOT satellite tracking device. The GEOS Emergency Response Center in Houston reported that someone in the group of four - two men and their two teenage sons - had pressed the SPOT's "Help" button.

Due to darkness and the remoteness of the location indicated by the SPOT coordinates, rangers were unable to reach them by helicopter until the next morning. When the hikers were located, they'd moved about a mile and a half to a water source. They declined rescue, since they'd activated the device due to their lack of water.

Later that same evening, the same SPOT device was activated, this time using the "911" button. The coordinates placed them less than a quarter mile from the location where the searchers had found them that morning. But again, darkness prevented a response by a Park helicopter, so an Arizona DPS helicopter whose crew used night vision goggles was brought in. When the group was found, they said they were concerned about possible dehydration because the water they'd found tasted salty. The helicopter crew turned down the group's request for a night evacuation but did give them water before they left.

The next morning, another SPOT "help" activation came in from the same group. This third time, they were flown out by Park helicopter, and all four refused medical assessment or treatment.

Apparently, the group's leader had hiked once before in Grand Canyon, but the other adult had no Grand Canyon hiking experience and very little backpacking experience in general. When asked what they would have done without the SPOT device, the leader said,"We would have never attempted this hike."

The group leader was issued a citation by the Park for creating a hazardous condition.

Photo Credit: Wikimedia Commons / GNU License

SPOT 911 Activation Story: Prince George, British Colombia

On October 17th, 2009, a thousand-pound boulder fell on a man in a cave. The other members of his group were able to get him out from under the boulder and activated the SPOT device that had been set at the entrance to the cave. Search and Rescue then sent two helicopters to the scene, and the five rescuers aboard began working on extricating the injured man to the surface. This took three hours to accomplish.

In the meantime, a ground unit was hiking in to the scene to help carry the victim out. It was 4 a.m. the next morning before they were able to get him to a place where he could be hoisted out. In all, about 60 rescuers--all but four being volunteers--were involved, some of whom sustained minor injuries during the mission.

The victim was said to have 7 fractured ribs on the right side of his chest and 3 on the left, a fractured left clavicle, a fractured right clavicle, and crushed fingers on his left hand.

Photo Credit: Wikimedia Commons / GNU License
**This is not the actual cave.**

Article:

Rescuer Shares Story of Dramatic Rescue From Fang Mountain
from Opinion 250 News, Inc.

SPOT 911 Activation Story: Ozark National Forest, Arkansas

In October, 2009, a 49 year-old photographer who fell 30 feet from the top of a waterfall used his SPOT Satellite Messenger 911 button to call for help. Dozens of mostly volunteer rescuers took 20 hours to reach the man and then bring him up a mountain to a cemetery, where a vehicle met them. The injured photographer was then transported to a clearing where a helicopter could land and take him for treatment of numerous broken bones.

Article:

Injured Man Carried 4 Miles Out Of Forest
(after SPOT 911 activation)
from HarrisonDaily.com

An Interview On NPR About GPS Tracking Devices Like SPOT

with Matt Scharper, Search and Rescue operations coordinator for the state of California

Quotes from Matt Scharper:

"[T]hat's the unfortunate thing about these devices because the concept itself is absolutely great. The problem is that people are taking chances, people are taking risks that they wouldn't normally take had they not had these devices on their person."

"[W]hen they push the help button or the 911 button - we have no idea what the emergency is, and it's just like a 911 hang-up call. We don't know what it is, so we're vested with a response to get in there, see what the problem is and take care of it."

Read the full interview from NPR's All Things Considered with Robert Siegel on NPR.org.

What Do You Think Of The SPOT Satellite Messenger?

Does it do more harm than good?

Pick a side and share your opinions here. (You don't have to be a member of Squidoo to comment.)

Do you think the SPOT encourages people to do things they aren't prepared for?

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I think the benefits of the SPOT outweigh any misuse or additional risk-taking that might occur.

TravelingRae says:

The SPOT is like the GPS, it'll help idiots make a fool of themselves. But that doesn't mean it isn't a good tool.

S.S. says:

I have had a SPOT II for over a year. I have never needed 911. I carry extra supplies/water/food for multiple days in the event I am stranded. If anything I expect to end up needing the non-emergency help button first. Luckily I haven't needed to and I do like that tracking service as I am often on 4x4 trails where it is possible to break something. I worry that with so many stupid people crying wolf SAR teams may be slower to respond to a SPOT message out of the possibility it isn't a life threatening emergency. I really think that the SAR teams should SLAM these idiots with the actual cost of the rescue. I don't want to be the one sending a real 911 message but my call gets delayed because some lame idiot was unprepared and didn't bring enough water.

Scrambler says:

I just purchased the new Spot II which now does have a cover over the 911 button. I'm an experienced backpacker and would never call for SAR in a non-emergency situation. But the peace of mind it provides is priceless. I only hope the idiots who cry wolf don't cause SAR to no longer respond to distress calls from these devices.

Claes says:

I think the lifesaver possibility advantage is far more important than a few people misusing it. But i think the 911 button should be covered with a safety cover for avoidance of pressing it by mistake.

Snoz says:

I am a hunter in New Zealand that spends many nights away from home. My major reason for getting SPOT over a PLB was to let family know that I am okay. If I did not have the device - I would still be doing my main activity regardless. It is comforting knowing that the device is available if needed - although if anything major did happen, the device probably would not work in the dense bush in New Zealand. I need to find large clearings now to send out ok messages.

I think the SPOT technology too often causes people to take risks they wouldn't otherwise take and endangers rescue personnel unnecessarily.

Joe says:

yes, jail time for those who misuse/abuse the system. Sure, it may be a judgement call on rescue personnel but their lives are at danger too.

 
view all 8 comments

Article:

The SPOT Messenger And Personal Locator Beacons
a comparison by
the Desert Explorer

A risky short-haul rescue 

Article:

Hiking Emergencies Are Sometimes False Alarms
from the News Tribune

Now You Can Send Short Text Messages With SPOT Connect

Don't leave people guessing. Give more information with additional messaging capability.

The SPOT Connect pairs with certain smartphone and other mobile devices via Bluetooth.All message modes can be initiated using the SPOT Connect App user interface on the phone. A mode like Tracking can be initiated by the app and then the phone can be
powered OFF to save the battery life on the phone while SPOT Connect keeps Tracking.

SPOT Connect also comes with a standalone SOS button in case the batteries on the phone die or the phone gets damaged.

More information on FindMeSPOT.com

Spot Connect: GPS Messenger/Tracking System

Amazon Price: $131.24 (as of 02/15/2012)Buy Now

This device uses It uses AA Lithium batteries.

New Technology On The Market

Allowing More Information To Be Transmitted

Read about it here....
Spot + GPS = new device introduced at the Consumer Electronics Show
A new device called the DeLorme Earthmate GPS PN-60W has been introduced that integrates with the SPOT, allowing the user to communicate full text messages with their family, friends AND search and rescue.

Update: On March 31, 2011, the Spot Satellite Communicator, sold exclusively with the DeLorme Earthmate, was recalled. Apparently, the device would stop working at temperatures below 40 degrees Fahrenheit. Here's the information about the recall. Hopefully, they'll fix the problem and reissue this product soon. I'll update this page when that happens.

Read: Spot News: The latest news, events and community (including rescue stories)



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Comments About the SPOT?

Do you think the new Delorme technology will reduce the misuse of the SPOT?

**You don't have to be a member of Squidoo.com to leave a message.**

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  • Reply
    Intelliburg Aug 2, 2011 @ 10:52 pm | delete
    I would definitely get this one if I go out to the no-cell-signals land.
  • Reply
    Starving_Artist Jun 13, 2011 @ 11:32 am | delete
    Great to learn about this life saving product
  • Reply
    mcochs Apr 6, 2011 @ 8:36 am | delete
    Awesome,informative lens! Blessed by a Squidoo Angel on 4/6/2011. Have a great day!
  • Reply
    mikel310 Dec 6, 2010 @ 1:51 am | delete
    First of all, Spot in not a PLB. It is a fee based gps tracking devices with limited one way communications. It uses the private globalstar Sat network & a private third party to handle emergency calls it is not monitored by any govermen agency. A PLB uses government owned free Sat system & call handling. It is the system that the coast guard & other search & rescue monitor directly, there is no third party involved. If you send a false alarm through a PLB, the government can both fine you and throw you in jail for misuse Also it does not have the tracking ability to a end user personal computer like the spot system but is has a much faster response time to emergency distress calls
  • Reply
    sandyspider Nov 4, 2009 @ 1:20 pm | delete
    Great information.
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