Bugs & FeedbackHere at Squidoo we are grateful for your feedback (critical and honest is always good). We like to hear what's going right for you, and we like to hear what's going wrong for you. That's how we improve this platform, which is constantly growing and changing and getting a little better every day.
For the fastest answers to your questions, try getting help from one of the resources on this lens first.
This page is designed for you to:
1Send in feedback (good or bad)
2Submit a bug report, if something is broken and you're stuck!
3Report some form of Content Abuse. Squidoo is an open, free publishing platform and we have a lot of systems for catching and unpublishing low quality or spam content, but extra help from humans like you is always welcome!
4Ask a question about Squidoo's content policies and what you can publish here.
STEP 1) Read this before submitting a report
- How can I reset my password or email address?
- Why is my lens still red on my dashboard? (WIP or Work in Progress)
- Why are my visitor stats "decreasing?"
- Can I change my lens URL or username?
- Why is my lens still "Under Construction?" Note that this is different from Work in Progress.
- What are the green underlined links on my lenses and how do I remove them?
- Where can I report plagiarism or copyright infringement?
- I can't find my lens in Squidoo's search or on Google
- How do I turn on/off the "contact me" button?
STEP 2) Check SquidooHQ for any news about recent widespread bugs
Chances are the problem you've discovered is only happening to you, or is a rare or singular case that comes from your unique combination of browser, content, lens, action (what you were doing in that moment), connection and timing.
If you're experiencing a bug that is not posted on SquidooHQ, or is not covered in the list in Step 1, then proceed below!
Here's what's happening right now on SquidooHQ:
STEP 3) Check Twitter updates from @Squidoo
So, if you've exhausted the above and still don't have an answer, time to open a new bug report with us!
Ready to submit a report?
Report Content Abuse
Request to have a lens unlocked (republished)
Submit here: Forward the violation email you received to our content review team at email@example.com. Be sure to explain why you believe the lens is not violating any of the guidelines we’ve posted on the links we sent you.
Please note that sending this information via a blog post or to a Squidstaffer via Twitter or Facebook or direct email won’t be read and won’t get your lens reviewed. We can’t process special requests at our individual email addresses.
It will take anywhere from 1 to 20 days to review your request, and we don’t review requests on weekends. If we agree your lens should get republished, we’ll do it and send you a note to let you know. If you don’t hear back from us, assume that it is going to remain unpublished and deleted. Sorry.
Please know that when your lens is unpublished, this just means it’s locked from public view. You’ll still be able to login to your account and export your content if you want to take it with you elsewhere.
We very rarely overturn our locking decisions, because our systems and our human reviewers have gotten much much better over the last few years since starting the SquidDon’t program and enforcing other Squidoo policies, like our policy for hosting original, not duplicated content, and more.
You can read lots more about getting lenses unlocked on our official policy page about this.
Priority bug review for Giant Squids
We will never ever sell or share the information we have about you without clearly telling you how and when we do that. In general, we view aggregated data ("here's what 1000 people did") as very different from your personal data, what you in particular did.