Contents at a Glance
Resources online
- Eight Essential People Skills
- Read Lee Hopkins' explanation of his selection of people skills:
1. Understanding people
2. Expressing your thoughts and feelings clearly
3. Speaking up when your needs are not being met
4. Asking for feedback from others and giving quality feedback in return
5. Influencing how others think and act
6. Bringing conflicts to the surface and getting them resolved
7. Collaborating with others instead of doing things by yourself
8. Shifting gears when relationships are unproductive - Compelling People Skills
- Karla Brandau considerspeople who have 'compelling personas' and discusses four important characteristics to develop to be a person of influence, a person who improves the atmosphere in the organization or at home and helps people get along with each other:
* Purpose
* Integrity
* Charisma
* Collaboration - Ten Ways to Improve Your People Skills
- pdf file
University of Stirling Training and Development Resources - Conversational Terrorism: How NOT to Talk!
- An expose of conversational terrorism cheap shot tactics to notice and avoid. HOW NOT TO TALK! Read 'em and laugh - or weep if you must.
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