'helpdesk' yielded 8 matches.
Showing matches 1 to 8:
- Tech Support T-Shirts Does your job require a bottle of aspirin and a punching bag most days? How many times have you had to hear "Why Doesn't It Work?!?" constantly and then look to behold the system mangled in ways you didn't think were possible? Want to express some o...
- What is Request Management in Service Desk Software? More and more customers and potential customers ask ITIL Servicedesk software providers if they can provide them with a Request Management function. This is an explanation, in simple terms, of what Request Management is all about
- Life as a Help Desk Technician Life as a Help Desk Tech is bizarre, to say the least. Why would anyone purposefully set off on a career where you spend your days solving problems that most likely should never occur? Oh, well, here you are in your little cubicles, trying to save th...
- What are Service Catalogs In Service Desk Software Currently, Service Catalogs are receiving a lot of exposure in the ITIL world. Pink Elephant has published an interesting book around this important topic, called 'Defining IT success through the Service Catalog'. Service Catalogs is a concept new t...
- Lotus Notes Domino Designer A lens on what's new with Lotus Notes and some useful old tips & tricks as well. Whether you're a long time Notes user or Maybe you're a new user, I hope you find something valuable here. Email,To Do and Calendar functions are only a small piece of N...
- MageWear - Get Your Geek On. You’re one stop shop for apparel derived from the terminally insane musings of an online gamer and all around geek. We have a few shirts from various sci-fi and fantasy series like Battlestar Galactica and the Pirates of Dark Water. Even h...
- ITIL Resources The Information Technology Infrastructure Library (ITIL) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services. ITIL outlines an extensive set of management procedures that...
- Help Help is a word used to indicate distress or the need for assistance. For example, one may yell "Help!" to a passer-by if being robbed by a thief. Person to person help can come in a variety of forms. Monetary assistance in the form of grant...
