How to get a taxi in Tokyo, Japan

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How to catch, get on, ride, explain the destination, and pay for a taxi cab in Tokyo, Japan

Although Tokyo has one of the most comprehensive, efficient, and cheap train and subway networks in the world, sometimes it's just more convenient or comfortable to take a taxi. Taxis in Japan are safe, consistently priced, clean, and service-minded. As such, they are great for tourists, as they will never try to fool you.



As far as I know, Most of this applies to other urban areas of Japan as well, except that prices are slightly higher in Tokyo. If you find anything that is different in other parts of the country then please let me know through the comment section at the bottom of this page. Thanks!

Different kinds of taxi cars in Tokyo, Japan

A black Prius or a turquoise Crown? The choice is yours...



There are a number of taxi cab companies in Tokyo as well as some privately owned cabs. The taxi cars are often Toyota Crown "Super Deluxe", or similar. Lately, a lot of Toyota Prius hybrid cars have started appearing as taxis too (let's hope they've gotten the brakes fixed!). Depending on the taxi company, location, etc, taxis have different colors. The most common color is black, but they can be turquoise, green, orange, yellow, white, or a number of other colors as well. The good thing is that it doesn't matter - any taxi cab will do just as well as the other here in Tokyo.

My favorite Tokyo and Japan guidebook

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How to find and hail a taxi cab on the street in Tokyo

You don't have to look very far!

Taxi cabs on a Tokyo street at night

In Tokyo, taxi cabs cruise around the streets looking for people to pick up. So all you need to do is stand close to the street, look for an unoccupied car, and wave your arm around a bit. If the taxi driver sees you, he (for it is almost always a he) will often turn on the hazard warning lights and steer towards you. When the cab gets up to you, the rear left door (the one facing the sidewalk, since Japan drives on the left) will open automatically by hydraulics. You get in, and when everyone's safely inside the car, the door closes automatically. Same for when you get off. Thus, you never need to bother opening/closing the rear door.

In Tokyo, if you turn on your hazard lights you're allowed to do anything, break any traffic rule, block traffic, and just be generally completely irresponsible. So don't worry if you hail a car that is far away and needs to cross a large number of high-traffic lanes, including bus-only lanes and pedestrian lanes, to get to where you are - for he'll do it. The same is true for when getting off.

How to know when a Japanese taxi is available

Check the front window for an easy clue whether the cab is unoccupied

This car is unoccupiedWhen you're in Tokyo or anywhere in Japan, you will notice that the taxi cabs all have a LED display on the left side of the front window. This display shows the current status of the car: whether it is available, occupied, reserved, being driven back to the garage, and a number of other statuses are available. However, the by far most common ones are occupied and available.

Fortunately for those not proficient in Japanese, these statuses have different colors. So the one you should look for when searching for an available cab is the red sign saying 空車 (kūsha, empty car).

I know that many people from Western cultures feel that having a red sign for an available car is intuitively wrong. Well, many things in Japan are the other way around, that's just how it is. And that's why visiting Japan can be such an interesting experience!

Getting a taxi outside a major station in Tokyo

Look for the taxi queue...

Taxi cabs waiting outside a station in Tokyo

Outside stations you'll most often find a dedicated taxi waiting area with a line of taxi cabs queuing up to pick up passengers as well as passengers queuing up to get on the taxis. Queuing in Japan is usually quite orderly, but beware of old people who think they have all the rights in the world to cut in front of youngsters. If you see one of these queuing areas, there will most likely be no point in trying to hail another taxi in the station traffic area, since the taxis drivers are cooperative about who gets the customers. It's always the taxi at the front of the taxi queue that gets to pick up customers.

This can mean that if you're at a large station (and there are huge stations in Tokyo!), sometimes you might have to walk quite a bit to reach the front of the line of taxis queuing up, even though there are empty cars all along the sidewalk. Usually each major exit of a station has its own taxi pick-up spot. So if you're at a busy station, it might actually make sense to get out through a smaller exit and pick up a taxi in a small alleyway instead.

Communicating with a Japanese taxi driver

How to ensure the driver takes you where you want

Tokyo taxi cabs lined up waiting for the light to go green

Beware: taxi drivers in Japan essentially never speak any English, at all! (Unlike in my native Sweden, but same as New York - or so I've heard.) Nevertheless, they are usually quite friendly towards foreigners. Since all taxi cabs in Tokyo have GPS navigation, the best way of making sure you get to where you want to go is to bring the address written down in Japanese and show it to the driver. Even if the driver doesn't know the place, the GPS navigation system will. He will most likely first set off in the general direction of where you want to go, then input the location into the navigation system when stopping for red lights or traffic jams. I would not recommend bringing a map and pointing to where you want to go, since for some reason map reading skills are, in my experience, extraordinarily bad in Japan.

Recommended tools the ensure a smooth stay in Tokyo

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Getting the driver to stop, and paying for your ride

Fortunately, this is quite easy

Two typical, black Tokyo taxi cabsIf you want the driver to stop at the current location, the following phrase can be used: koko de tomete kudasai, which means "please stop here". If you're in a hurry and/or find that hard to remember, just saying koko de, koko de ("here! here!") will surely get the message across as well. When reaching your destination, the driver will quite likely want to confirm with you that this is where you wanted to go, the same phrases can be used in that situation too.

Paying for a cab ride is easy! When the car has stopped, the driver will tell you the final price (in Japanese), that you can also see on the meter, and print out a receipt. There is no tipping in Japan, ever! You pay the exact amount displayed on the meter. So you can safely hand over a large bill if you're out of small change, or just too hurried to start counting. You do not have to worry about being short-changed in Japan. The driver will then push the button that automatically opens the back left passenger door, by hydraulics. Just say thanks (dōmo is a common, short way of saying thanks in Tokyo) and get out. The door will close automatically. If you have baggage in the trunk, the driver will get out and fetch it for you.

Further reading on Japan

right here on Squidoo...

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hefa

Hi! I'm Henrik. I'm from Sweden but moved to Japan five years ago to work in the mobile software industry, and I'm loving it here and plan on staying.... more »

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