The Lost Art of Conversation

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Can we change the world just by listening to each other?

Margaret Wheatley begins her book "Turning to One Another: Simple Conversations to Restore Hope to the Future" by answering this question with a big yes.

She believes that we can change the world through conversations where we have a chance to speak and feel heard.

Conversation is thinking together. Creativity comes from combining multiple ideas and perspectives in new and interesting ways. This is what can happen from a great conversation.

Every day we are bombarded by problems that are overwhelming when faced alone; problems that affect us personally, or affect our families, our communities, or the world. As individuals, we can only solve these problems by coming together and sharing ideas and experiences.

Being in relationship, being heard, not only helps our emotional health, but is the beginning to solving the problems of the world.

Slow Down

Slow Down

Stay open to opportunities for good conversations.

Men in Conversation in Accettura
Men in Conversation in Accettura Photographic Print
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The first thing you have to do is slow down and stay open to possibilities for good conversations. Sometimes the best conversations are the ones that happen spontaneously - over the fence with a neighbor, on an airplane with a complete stranger, taking the time for dinner with a special friend. Treat every person you encounter as your equal and as if they have something important to teach you. Each individual's world is limited and by sharing with each other, we expand our world just a little bit.

The key is to slow down and notice the possibilities that are always there. If you're always in a hurry, those moments will pass you by.

Listen!

Kanji Listening 

Listen with your eyes, ears, mind, attention and heart.

While volunteering at the Peace Learning Center in Indianapolis, I learned a fascinating exercise called Kanji (active) listening. There are five characters that make up the Japanese word "to listen." This symbol says that we must listen with our eyes (body language), ears (words), mind (think about what is being said), attention (focus) and, most importantly, heart (empathy).

The kids would learn how to respond to something using all five areas. For example, if a friend told them that their dog died, they would respond to the feelings expressed from the heart. Visit the Peace Learning Center's site to do some exercises on Kanji listening.

Can you imagine the great conversations we might have if we truly listened to each other?

Have the Courage to Share your Deepest Self

Deep conversations are good for the soul.

The best conversations are when you are able to share the deepest part of yourself and know you will be heard. Having the courage to go deeper is the key to a great conversation. The other person realizes that you really want to have a meaningful conversation and that you are willing to be vulnerable. This gives them permission to do the same. Obviously this will only happen if both parties are willing, but sometimes it just needs one to extend the invitation.

The fruits of sharing our experiences at a deep level and being heard are many. These type of conversations bond us to one another in a very satisfying way.

Be Open

Every person has something to teach us.

Another key to great conversations is the openness you bring to it. Be curious about others and show your interest by asking questions. Being rigid in our thinking is not a path to well-being. Perhaps another person will help us to see something in an entirely new way. Rather than close down when someone says something that you disagree with, probe a little more. Ask them why they think a certain way. Of course, it has to be with an attitude of really wanting to know rather than trying to tear down their argument.

This openness to new ideas is what makes life exciting. We will never have it all figured out. There is always something new to learn.

Leave Judgment at the Door

Everyone is experiencing some kind of suffering.

Seek first to understand, then to be understood. Would you not want someone to do the same for you? Before forming judgments, reflect back what the person is saying. The best way to do this is to paraphrase what you heard and ask the person if this is what they meant. Let them know that you are honestly trying to understand what they are saying.

Wheatley says in her book Turning to One Another,

"It's not differences that divide us. It's our judgments about each other that do."

John O'Donohue

"When is the last time that you had a great conversation, a conversation which wasn't just two intersecting monologues... in which you over heard yourself saying things that you never knew you knew, that brought the two of you on to a different plane... a conversation that continued to sing in your mind for weeks after wards? I've had some of them recently, and it's just absolutely amazing, they are food and drink for the soul, you know?"

Turning to One Another

Simple Conversations to Restore Hope to the Future

Through poems, quotes, and text, Margaret Wheatley explains the value of conversation.

"Not mediation, negotiation, problem-solving, debate, or public meetings. Simple, truthful conversation where we each have a chance to speak, we each feel heard, and we each listen well."

Turning to One Another: Simple Conversations to Restore Hope to the Future

Amazon Price: $8.20 (as of 02/16/2012)Buy Now
List Price: $17.95

Is Conversation a Lost Art?

The quote above is from a radio interview with John O'Donohue on the program Speaking of Faith.

Is conversation a lost art?

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1. No, I had one of those great conversations very recently.

Corporate Photographer says:

Great article, in this day and age of Social Media, so many people are loosing the ability to have a actual conversation.....

windygig says:

Both. I'm listening. Superb.

KittyReporter says:

Even though I had a great conversation recently, I also agree that we could be better listeners. Nice lens!

Stazjia says:

I still have great conversations, usually with people that I'm close to but, occasionally, with a stranger when circumstances and moods have coincided to produce one of those rare memorable conversations you have with someone you only meet once in your life.

spunkyduckling says:

For me it fluctuates. Sometimes it feels lost and sometimes it's there. A lot of factors can determine yes or no.

2. Yes, conversation is a lost art. Everything is in sound bites. People are too hurried for real conversation.

tagsforkids says:

It seems to be among the younger generation. Texting has taken it's place!

gogolf162 says:

Good conversation is hard to find.

frugalfurguy says:

If you want conversation, you'll have to buck a nasty tide of our everyone-is-wrong-who-disagrees-with-me-so-don't-talk-to-strangers culture. We've drowned impulses to connect behind feeling good about ourselves because our views are RIGHT meaning people who disagree with us are WRONG.

Ultimately democracy can't survive this kind of division into ideological ghettos. I want the courage to climb the walls and honor others though we very strongly disagree. I want the courage to find common values that are more important than our differences.

Warfare is over rated in solving problems. When we turn to conversation instead we're making a radical choice with plenty of impact.

tiff0315 says:

With all the technology, like texting, conversations have ceased to be "real"

grannysage says:

Yes, which is why I dread going to large gatherings. Most of the talk is what I call "small talk." I'm not good at it and just sit in a corner saying nothing.

 
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Julian Treasure on 5 Ways to Listen Better

A TED Video

Julian Treasure: 5 ways to listen better
by TEDtalksDirector | video info

2,168 ratings | 107,256 views
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Buy The Book "Turning to One Another" 

by Margaret Wheatley

Turning to One Another: Simple Conversations to Restore Hope to the Future

Amazon Price: $8.20 (as of 02/16/2012)Buy Now

The World Cafe 

Shaping Our World Through Conversations that Matter

The World Cafe: Shaping Our Futures Through Conversations That Matter

Amazon Price: $11.00 (as of 02/16/2012)Buy Now

More on Listening with the Heart 

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