VoipSwitch

Voipswitch is a software platform allowing for rapid voip services roll-out. It contains all necessary elements required in successful implementation of various VoIP services.

Our customers can make money on whole range of services starting with wholesale voice and sms termination, through calling cards (phone to phone) and all types of callback (ANI, PIN, DID, SMS, Web), to the services offering full replacement of traditional phones, namely broadband phone calling, which enables users to benefit from 5 class services (voicemail, own phne numbers, additional features).

In addition Internet Telephony Service Providers (ITSP) can enhance their offer by adding softphone/communicator with sip, instant messenger and other cutting edge functionality. Another popular group of phone services are callshops which are also fully supported by our software.

All services can be offered through resellers who can manage their endusers accounts, rates sheets, see reports, active calls and more via web interface.

The system is multilayered, with the core which is the border session manager (softswitch) integrated with own, built-in, billing system. The core is responsible for switching the traffic, accepting incoming connections in different protocols, authorization, billing, reconcilation of different protocols or dialects and proxying the packets.

The higher layers consists of the applications extending the core of additional functionality like callback, Interactive Voice Response System, Callshop engine, Resellers module and others.

In addition the platform offers variety of tools for managent and reporting such as VSM, Web Config, Event Manager and others.

Another group of software are applications designated for endusers to which belong VSPortal - endusers web interface, softphones - Vippie!, SIPLink, Vippie mobile and also Callshop web interface and Online shop.
Main characteristics of Voipswitch platform:

Single platform solution; Rapid Service Rollout; Pre-configured templates; Scalability - phased investment; Quick, flexible reporting

Open database architecture allowing for extended reporting functions and
use of external scripts

Carrier-grade softswitchGatekeeper, registrar and proxy functionalitySIP and H323 protocol support; Protocols transparent conversionNetwork protection capabilities; Advanced routing

Single entry point into VoIP infrastructure; Flexible proxy methods

Billing: various authentication methodsPrepaid/postpaid accounts; Robust engine; Fully integration with the softswitch; Cooperation with MySQL or MSSQL

Real-time traffic and system's performance monitor; Windows graphical interfaceWeb-based interface

Customizable customer self care web interface; Admin section with embedded html editors; Ready to use design templatesCDRs, payments, invoices, address book, user's profile and others; Sending SMS, web callback

IP IVR customizable scenarios (XML); Ready to use templates; Caller ID recognition; One or two stage calling proceduresSupport for DIDs as access numbers

Softphones - based on SIP protocol; Proprietary Voipswitch tunnel technology - making/receieving calls even behind voip blockades; Fully integration with the web interface; Quick access to voicemail; Sending SMS Instant messaging - chat, presence, file transfer, Address book shared with the Web Portal interface

Callback- authentication by caller ID or PINVarious methods of realizing callback Support for DIDs as callback service numbers; SMS and Web triggered callbackEmbedded IVR system

Resellers platform - multilevel structureWeb-based comprehensive interfaceSupport for multi-currencyCustomizable web interface for end-usersIntegration with the E-Shop

Callshop - real-time monitoring and billing; Booths visualisation; Standalone and web based versions; Invoicing

Various payments processors: Credit cards, paypal, moneybookers;Automatic sign-up procedure; Recharge, also by vouchers/PINsBasket for selling products online

SMS module - Support for http, SIP and SMPP protocols; Extended routing plan with support for multiple SMS providers; Integrated with the softphone and the end-users web interface; Support for wholesale SMS traffic

In all above scenarios voipswitch is always in between the client and supplier. It allows to control the traffic exchange and when needed to hide the termination infrastructure from the client. The termination side can be a carrier - another wholesale provider, in this case voipswitch is a mean for running broker bussiness, buying at lower price from carrier and selling at higher rates to clients. Also the termination endpoint can be a gateway like Quintum or Cisco, either digital or analogue connected to PSTN through E1s (T1s) or to regular analogue lines, or can be a cellurar gateway with mobile sim cards inside. If it is our own gateway then can be placed in LAN (local area network), voipswitch will be in front of the gateway exposing public IP to clients and blocking direct access to gateway - thus providing a security central point between the open Internet and corporate network. The central point advantage can be also easily achieved even if for some reasons it is not feasible to keep voipswitch at the gateway's location or when operating multigateways architecture with equipment located in remote areas. In such scenario voipswitch can reside at e.g. colocation center in UK or anywhere in the world and still control incoming connections and avoid unauthorized access to remote gateways.

There are numerous different approaches in deploying wholesale services. Each entails different questions related to remote provisioning, media and signalling flow, security, call quality, bandwidth usage and many others. Below are examples of some of the broad spectrum of wholesale VoIP services and roll-out approaches supported by voipswitch platform. They are followed by step by step implementation guides. Please note that despite our efforts to keep the information contained by voipswitch-wiki space actual, the VoIP market is growing at astounding rate causing that some of the functionality might not be covered. Should it happen please feel free to post your enquiry on forum or send us email to sales@voipswitch.com . There are features not described yet (or are in different section), also some other can be in our development plan

What you should know about voipswitch before going to scenarios section:

* voipswitch platform is a software running on Windows operating system family (see: hardware/software recommendations, architecture recommendations)
* voipswitch is designed to operate as a carrier class switch capable of handling even thousands of conncurent calls (see: platform performance, architecture recommendations, cluster configuration)
* voipswitch does not have any physical interface for connecting PSTN lines, it is purely IP to IP solution, in order to connect to PSTN a gateway is required (both for origination and termination)
* instead of owning a gateway carrier's services can be utilized for both origination (DID providers) and termination
* voipswitch is compatible with all SIP or H323 compliant equipment, it has been tested with most of the popular manufacturers such as Cisco, Quintum, Avaya and others
* voipswitch is compatible and has been tested with most of the world carriers like Level3, IDT (Net2phone), iBasis and others

More details about various deployments based on Voipswitch can be found at www.voipswitch.com