http://www.squidoo.com/sales-trainingsales-training Sun, 07 Sep 2008 19:12:38 -0600 FeedCreator 1.7.2 http://www.salespractice.com/forums/f-23.html Closing the Sale The time in a sales call when the salesperson implies, invites or confirms a commitment. Points: 3 Sun, 07 Sep 2008 19:12:38 -0600 http://www.salespractice.com/forums/f-18.html Sales Approach The initial stage (Introduction/ Opening) of a sales call. First impressions, gaining the prospect's attention, holding his/her interes... Points: 2 Sun, 07 Sep 2008 19:12:38 -0600 http://www.salespractice.com/forums/f-21.html Sales Interview Information gathering stage to include Qualifying, Situation Awareness and Needs Development. Points: 1 Sun, 07 Sep 2008 19:12:38 -0600 http://www.salespractice.com/forums/f-22.html Sales Presentation A stage of the sales call when a salesperson transmits the features, advantages, and/or benefits of the product/service/idea. Points: 1 Sun, 07 Sep 2008 19:12:38 -0600 http://www.salespractice.com/forums/f-24.html Sales Resistance/ Negotiation Disclosed/ undisclosed questions or concerns in the mind of the prospect in the form of objections/ stalls. Negotiation... Points: 1 Sun, 07 Sep 2008 19:12:38 -0600 http://www.salespractice.com/forums/f-68.html Customer Service The services offered before, during and after the sale to promote goodwill, ensure customer satisfaction, and develop customer loyalt... Points: 1 Sun, 07 Sep 2008 19:12:38 -0600