For the past 3 decades I have helped clients and employers develop and execute more effective ways to attract and retain profitable customers. Consultant, speaker, author, practitioner - learn more (if you care) by visiting my website and blog. If not (and I understand), hopefully you will find value in what's available on my lense.  http://www.squidoo.com/lensmasters/patmcgraw Mon, 08 Sep 2008 11:57:20 -0600 FeedCreator 1.7.2 http://www.squidoo.com/mcgraw Looking for more efficient ways to attract and retain profitable customers?  From database management to business intelligence, competitive intelligence, direct mail and beyond. business Sun, 18 Feb 2007 15:50:16 -0600