Let me start by describing ORM (Online Reputation Management)

According Wikipedia:

"Online Reputation Management is a set of methods for generating a distinguished presence of a person on the Internet. That presence could be reflected in any kind of content that refers to the person, including news, participation in blogs and forums, personal web sites, social media presence, pictures, video, etc"

Let's suppose you just closed a deal on the phone with a customer and he is ready to place his for the most expensive package that you sell.

Now Imagine, there is a negative review on your company by one of your unhappy client or your competitor has posted just to taint your company name, it is even worse if it is on first page of Search Engines by a search on your company name, Imagine your client reads the negative review , do you think the client will feel secure to place his order with you now? Chances are less.

Do a search on your company name or your personal name, what result do you see? If you are seeing negative result on the first page, your customers are seeing them as well.

What to do if you have negative results when someone does a search on your company name?

Here are few steps:

1-Obviously, treat your customers fairly, provide good customer service. If you fail to do so, one of the customer might turn out to be a blogger and would blog negative about your company which will damage your credibility. You should contact the blogger personally, make him happy and request him to remove it.

2-Write press releases and publish them on every PR website. Use your company name and the keyword in the release for which the negative review is ranked. Press releases can slide down the searches.

3-Create profiles on other websites, online profiles are good as long as they are search engine friendly, use your company name as your profile name.

4-Register on different online forums and contribute as much as you can, make sure whatever you contribute is worth reading is a good quality post. Forum profiles get index really fast in Google.

These were few tips that can help your business to fight against these negative comments/review or blog posts, just be careful whatever you do online, remember this is Internet and Search Engines like Google can index everything you say or said about you online.

Remember this quote by Benjamin Frankin:

"It takes many good deeds to build a good reputation, and only one bad one to lose it"

Regards,
Zafar Ahmed

Establishing a personal brand enables us to differentiating as well as placing us from the competition for claiming a job.

Again, personal brand helps one to stand out from the crowd and this will also help to pitch in for a good career. Personal branding is nothing but relationship between an individual and his public; so to say simply it is a persons public relationship

Personal brand development is not considered as a luxury but is essential for future employment and success in a career. Dependability, novelty and attitude makes good personal brand and on the basis of these three things guides the personal brand development which is also applicable in the case of individuals and also to products and organizations.

Dependability means that a good brand is always consistent and a good brand never gives unpleasant surprises because whatever decided by you differentiate from others in the marketplace of talent and you should make sure of the consistency as it is the foundation of a personal branding. Novelty of the brand also makes identifiable differences in the marketplace. Attitude is more than a combination of dependability and novelty because attitude is how the brand presents itself to the world

It is easy to maintain a personal brand than to maintain a corporate brand when it comes to social networks or blog comments because using a company name or Face book groups give a spammy feel. Search engine optimization plays an important role in personal branding and to optimize the personal name title and keyword matter and should work on getting inbound linking which contains the name.

It is worth buying a domain name and make sure to use the consistent version of the name. Building your own online profile, giving away free content, article directories and blogging are some of the toll for personal branding. The feelings of others toward your personal brand decide whether they want a working relationship with you or not.